Refund policy

Return & Exchange Policy

At Pure Space, we take pride in creating high-quality, handmade eco-friendly luxury candles.

Please note:

  • All sales are final. We do not accept returns or exchanges because each candle is carefully hand-poured and unique.
  • If your order arrives damaged or defective, please contact us within 7 days of receiving your item with a photo of the damage. We will work with you to resolve the issue.
  • We carefully package all candles to ensure they arrive in perfect condition, but please handle your candle with care.

Thank you for supporting our sustainable, eco-conscious brand!